Error 1772 Windows Installer Package

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Double click the downloaded Visual C redistributable (vcredistx86.exe) package to install it.After the installation completes, check that msvcr120.dll and msvcp120.dll files are installed back. Once confirmed, you can delete the files that you renamed in step 3. Oct 20, 2017  (I know this response is very late but I just want to share my experience with the error) I encountered same issue when I ran installer on Windows 2012 R2. So one of my colleagues advised me to perform the following, and installation went through successfully. Dec 14, 2017  'There is a problem with this Window Installer package. A program run as part of this package did not finish as expected.'

When you install or update Adobe Acrobat DC/Adobe Acrobat Reader DC using any of the following methods:

  • Using Help > Update
  • Install using the Creative Cloud Desktop app
  • Download the update manually and install

The installation fails with the following error message:

Error 1772 Windows Installer Package 7

Windows installer package error

'Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: <Product Install Path>AcroCEFRdrServicesUpdater.exe'.

Update in Acrobat DC'>

Error when you install Acrobat DC using the Creative Cloud Desktop app

Error when you manually download the installer and update

Error when you manually install Acrobat Reader DC from the Reader Download Center (https://get.adobe.com/reader)

The error is shown due to a missing update for Universal C Runtime in Windows. Install the update using one of the following ways:

Error 1772 windows installer package 1

Download the update manually from Microsoft Download Center.
Once the required update is installed, retry the Acrobat DC/Acrobat Reader DC installation.

Note:

You must be on Windows 7 Service Pack 1 (SP1)or higher to apply this update.

Use Windows update to update the OS automatically.
Retry Acrobat DC/Acrobat Reader DC installation, once all the available Windows updates are installed.

Error 1772 Windows Installer Package

  1. Download Visual C++ Redistributable Packages for Visual Studio 2013 from Microsoft Download Center.

  2. If you're on a 64-bit machine navigate to the folder C:WindowsSysWOW64 else navigate to C:WindowsSystem32, on a 32-bit machine.

    Note: If C:WindowsSysWOW64 folder exists then you're on a 64-bit machine.

  3. Search for the file msvcr120.dll and msvcp120.dll, and rename both the files.
    Don't delete the files. If the Visual C++ redistributable (vcredist_x86.exe) package fails to install, you can rename the files back.

  4. Double click the downloaded Visual C++ redistributable (vcredist_x86.exe) package to install it. After the installation completes, check that msvcr120.dll and msvcp120.dll files are installed back. Once confirmed, you can delete the files that you renamed in step 3.
    Do not delete the latest installed msvcr120.dll and msvcp120.dll files.

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