You can use previous versions of an Agent with Backup Exec during a rolling upgrade. A warning message is displayed in the job log when previous versions of an Agent are used, but backups and restores can continue normally. New features are disabled until you upgrade the Agent to the same version as the Backup Exec server. Jan 27, 2017 RIP Backup Exec as versions 10-16 and the 3600 appliance are being designated to end all support by Veritas by 2019.
Description
The current version of Backup Exec is 20.1. If you currently have maintenance with Veritas, an upgrade may be provided at no charge. You may verify your eligibility and download the current version at our Entitlement site.
If you have additional questions or need assistance please contact your reseller or Veritas Sales/Customer Care.
| Technical Support: |
| The Veritas Product(s) Version(s) identified in the chart below are in the End of Life process. Veritas will End of Life the earlier releases of these products including any Maintenance Packs and/or patches for each version, in all released languages. Extended Technical support and content updates for customers with current Maintenance Support will be available according to the dates listed in the table below. This notice describes the timelines for the delivery of support services for these versions that have begun their End of Life process. |
| Product | Version | End of Standard Support (EOSS) Date | End of Support Life (EOSL) Date |
| Extended Technical Support (ETS) must be purchased to receive support between EOSS and EOSL dates. | |||
| Backup Exec (and all agents, components and options) | 16.x | April 2, 2019 | April 2, 2021 |
| Backup Exec (and all agents, components and options) | 15.x | November 7, 2017 | November 7, 2019 |
| Backup Exec Appliance (and all agents, components and options) | 3600 R4 (BE 15) | November 7, 2017 | November 7, 2019 |
| Backup Exec (and all agents, components and options) | 2014.x | October 6, 2017 | November 7, 2018 |
| Backup Exec Appliance (and all agents, components and options) | 3600 R3 | October 6, 2017 | November 7, 2018 |
| Backup Exec (and all agents, components and options) | 2012.x | December 2, 2016 | May 5, 2017 |
| Backup Exec Appliance (and all agents, components and options) | 3600 R2 | December 2, 2016 | May 5, 2017 |
| Backup Exec (and all agents, components and options) | 2010.x | September 5, 2014 | February 1, 2017 |
| Backup Exec Appliance (and all agents, components and options) | 3600 (BE 2010) | September 5, 2014 | February 1, 2017 |
| Backup Exec (and all agents, components and options) | 12.x | August 1, 2012 | February 18, 2015 |
| Backup Exec (and all agents, components and options) | 11.x | August 18, 2010 | August 4, 2014 |
| Backup Exec (and all agents, components and options) | 10.x | May 6, 2009 | January 18, 2012 |
Symantec Backup Exec Versions History
NOTE:After May 2, 2018, Backup Exec 16 and earlier versions will no longer receive automatic security and quality updates via Symantec LiveUpdate.
We request you to periodically visit article https://www.veritas.com/support/en_US/article.000036756 to receive the updates manually.
There is no change in the working of Backup Exec product that you have currently installed.
For detailed information on this topic, visit: https://www.veritas.com/support/en_US/article.100041552
| Technical Support Definitions: |
End of Life Begin:
End of Standard Support:
Notes:
We would also recommend you periodically check our website by selecting your product, then release details, for information with respect to End of Life and End of Support Life for your specific Licensed Software. Veritas End of Life Policy: https://www.veritas.com/content/support/en_US/terms/support-fundamentals.html |